Here is a super article on shyness by Susan Cain. Among the interesting points Cain makes is that shyness is not only normal but it "may be essential to the survival of the species." Cain argues that instead of encouraging normal people who are shy to view themselves as ill, we need to learn to appreciate the values that shyness brings to our culture and our species. The article is a wonderful supplement to the material we have in our textbooks.
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