10.12.2009

Speech of Apology

Here is a great and recent example of a brief and effective (I think) speech of apology, no matter that it's in print; it's still a speech. It offers lots of classroom possibilities for public speaking--comparing this one with Iacocca's classic speech apologizing for Chrysler's disconnecting odometers or with Bill Clinton's "apology" or estimating its effectiveness on different audiences. In the hybrid course it provides a useful connection between interpersonal and public speaking (something that's not always easy to make--between the interpersonal communication discussion of the apology and the public speaking discussion of special occasion speaking. And, of course, there's lots to discuss in terms of the media's role and effectiveness in presenting apologies like this.

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