What you don't say

Here is a good example of what you don't say speaking louder than what you do say. A perfect classroom example:
http://www.msnbc.com/am-joy/watch/florida-governor-desantis-backtracks-after-omitting-lgbtq-reference-in-a-proclamation-on-shooting-at-the-pulse-gay-nightclub-62015045885

Interpersonal Skills

Here's an interesting and relevant article on the importance of interpersonal skills, especially in the workplace.
https://money.usnews.com/money/blogs/outside-voices-careers/articles/how-to-highlight-interpersonal-skills-in-interviews-and-resumes