A forum for users of any of my texts but really for anyone interested in interpersonal communication, the fundamentals of human communication, and public speaking.
9.27.2008
Sex and Earnings
Here's an interesting piece on sex and earnings that looks at a seldom explored relationship. It seems that female-to-male transgender workers earned more after their sex change while male-to-female transgender workers earned less after their sex change.
9.16.2008
Lie Detection
Here’s an interesting article from the New York Times on the use of brain scans for distinguishing truth from lies, a technology (called BEOS for Brain Electrical Oscillation Signature test) that was developed in India but has generated interest among other nations as well. Polygraph tests seem to be flawed because they really measure anxiety and good liars may not feel anxious when lying. And truth drugs are likewise flawed because, while they stimulate talking, the talk contains both truth and lies. And take a look at the website for No Lie MRI (http://www.noliemri.com/). “The technology used by No Lie MRI,” says its website, “represents the first and only direct measure of truth verification and lie detection in human history.” You can find a good academic treatment of this topic in Chapter 10 of Mark Knapp’s Lying and Deception in Human Interaction (Penguin, 2008).
Now here is the frightening part: In a recent case in India—detailed in the Times article—a 24-year-old woman was sentenced to life in prison for poisoning her ex-fiancĂ© on the basis of “evidence” from brain scans that revealed she had “experiential knowledge” of the murder that only the murderer would have. George Orwell, where are you?
Now here is the frightening part: In a recent case in India—detailed in the Times article—a 24-year-old woman was sentenced to life in prison for poisoning her ex-fiancĂ© on the basis of “evidence” from brain scans that revealed she had “experiential knowledge” of the murder that only the murderer would have. George Orwell, where are you?
Categories:
anonymous messages,
BEOS,
brain scanning,
lie detection,
lying,
truth detection
9.10.2008
College Endowments
On Tuesday, the New York Times ran a brief article, “College Presidents Defend Rising Tuition, but Lawmakers Sound Skeptical,” (9/9/08, A18) that inquired into the question, “Should colleges be required to spend more of their endowments?” Of course they should is the only logical answer. It all seems so reasonable. Together Harvard and Yale are sitting on endowments of approximately $60 billion. Universities earned an average of 17.2 percent on their assets but spent less than 5 percent. And they are tax exempt! Does this make any sense? The average tax payer is subsidizing universities with billions of dollars in assets.
One of the clearest indications that these elite colleges are just scamming the public are the comments from the wealthy universities that if they were required to spend a certain portion of their endowments, it would “interfere with their ability to manage economic downturns.” Surely these people must think we’re idiots if they expect us to swallow that level of argument. What kind of economic downturns would pose problems for universities with billions of dollars earning double digit interest?
This is not to say that colleges should not have large endowments but it is to say that if they have endowments in the billions, they should spend a substantial portion for the general good and they should not be tax exempt. After all, why should every citizen in this country subsidize universities that have assets of 10, 20, and 30 billion dollars? It just doesn’t make sense.
One of the clearest indications that these elite colleges are just scamming the public are the comments from the wealthy universities that if they were required to spend a certain portion of their endowments, it would “interfere with their ability to manage economic downturns.” Surely these people must think we’re idiots if they expect us to swallow that level of argument. What kind of economic downturns would pose problems for universities with billions of dollars earning double digit interest?
This is not to say that colleges should not have large endowments but it is to say that if they have endowments in the billions, they should spend a substantial portion for the general good and they should not be tax exempt. After all, why should every citizen in this country subsidize universities that have assets of 10, 20, and 30 billion dollars? It just doesn’t make sense.
9.06.2008
The Phone Interview and the Cheat Sheet
In revising The Interviewing Guidebook for a second edition, I've been adding some new material that I thought might be useful to those using the 1st edition. Here is a brief--to be more finely edited--discussion of some suggestions for the phone interview and the "cheat" sheet.
The Phone Interview
Often, an organization will prefer to interview a number of candidates by phone and then, on the basis of these phone calls, make a decision to invite the best of the candidates for face-to-face interviews. Here are a few suggestions for making this phone interview more effective and increasing the chances of your being invited to a second interview.
1. Make sure your connection is a clear one. This is not the time to use a cell phone that fades in and out. Set up a quiet space without any distractions. Avoid having this conversation at your place of work; you may not be able to control the interruptions or to speak as privately as you might like.
2. Have in front of you water to clear your throat if necessary, a pen and paper to write down important information, and a “cheat sheet” which is explained below.
3. Dress professionally. Even though the interviewer won’t see you (unless this is a video conference), you’ll probably act more professionally if you are dressed professionally (at least to some extent). Avoid having the phone interview in your pajamas which may make you act in a more relaxed and informal manner than you might want. Some interview writers recommend that you stand up during the call; it will help you sound more professional than you might if you were relaxing in a recliner.
4. Thank the interviewer for making time for the phone call. Of course, it’s the interviewer’s job to make these calls but thank the person anyway.
5. Speak professionally and dynamically. Avoid peppering your talk with expressions you might be used to using with friends of the phone—“like,” “you know,” or “I mean.” Avoid interrupting the interviewer even if you’re absolutely sure you know what he or she is going to say next. Use the interviewer’s title plus last name, unless you’re asked to use just a first name.
6. Throughout your conversation, pause enough so that the interviewer can interject comments but not too long or too frequently so as to make yourself seem uncertain.
7. Give verbal feedback during the call that tells the interviewer that you’re following and understand what is being said. These are sometimes called “minimal responses,” such as “I see,” “yes,” and “I understand.”
8. Pay particular attention to any cues the interviewer gives you that can help you regulate your conversation. Often interviewers will tell you very explicitly what they want: Tell me briefly what you did at XYZ? Or, What’s the single most important factor in a job to you? At other times, the cues will be more subtle—an interjected “OK” that may suggest you cut your response short or move on to the next question.
9. If you’re in doubt about anything you feel might be important, then seek clarification. This is a lot better than going on and on about a question you weren’t asked.
10. Ask about the next step. Remember that the main purpose of the phone interview is to get to the second interview. Be sure you take accurate notes as to any time and location for a second interview should that be set up during the interview. Often, you’ll be notified by phone call, email, or letter. In any event, make sure you know what the next step is.
11. Thank the interviewer for his or her time, express your enjoyment of the interview (not “this wasn’t as hard as I thought it would be” or anything that suggests a less than total command of the phone interview but with something like “I enjoyed learning more about XYZ”), and reiterate your interest in the job and in working at XYZ.
12. Follow up the interview by (1) keeping a log of the major issues covered, the name of the interviewer, and especially what the next step is and (2) writing a thank you note in email or by regular post.
The Cheat Sheet
The “cheat sheet” is a useful aid to the phone interview or to any interview. You create the cheat sheet and review if before going into an interview or keep it in front of you during a phone interview. The interviewer never sees your cheat sheet which contains the information you want to be sure to cover in the interview. Keep it short and simple; if it’s too long it may be difficult to use during the call and may get in the way of sounding spontaneous. Although each job and each candidate will prepare a somewhat different cheat sheet, it will generally look something like this:
Thank the Interviewer!
Experiences to mention
Record here any experiences you’ve had that might be relevant to the position—for example, relevant travel, leadership positions you’ve held, related work experiences.
1.
2.
3.
Education/Training/Relevant Courses/Internships
Record here the kinds of preparation you have had that make you especially suitable for the position.
1.
2.
3.
Competencies
Record here what you do especially well, perhaps classified into categories such as computer skills, communication skills, research skills, or whatever is relevant to the particular position you’re seeking.
1.
2.
3.
Questions to Ask
Record here any questions you want to ask about the position or about when decisions will be made.
1.
2.
3.
Next Step?
Ask about the next step and be sure to record what you have to do? Do this during the interview; don’t risk forgetting it.
Thank the Interviewer!
The Phone Interview
Often, an organization will prefer to interview a number of candidates by phone and then, on the basis of these phone calls, make a decision to invite the best of the candidates for face-to-face interviews. Here are a few suggestions for making this phone interview more effective and increasing the chances of your being invited to a second interview.
1. Make sure your connection is a clear one. This is not the time to use a cell phone that fades in and out. Set up a quiet space without any distractions. Avoid having this conversation at your place of work; you may not be able to control the interruptions or to speak as privately as you might like.
2. Have in front of you water to clear your throat if necessary, a pen and paper to write down important information, and a “cheat sheet” which is explained below.
3. Dress professionally. Even though the interviewer won’t see you (unless this is a video conference), you’ll probably act more professionally if you are dressed professionally (at least to some extent). Avoid having the phone interview in your pajamas which may make you act in a more relaxed and informal manner than you might want. Some interview writers recommend that you stand up during the call; it will help you sound more professional than you might if you were relaxing in a recliner.
4. Thank the interviewer for making time for the phone call. Of course, it’s the interviewer’s job to make these calls but thank the person anyway.
5. Speak professionally and dynamically. Avoid peppering your talk with expressions you might be used to using with friends of the phone—“like,” “you know,” or “I mean.” Avoid interrupting the interviewer even if you’re absolutely sure you know what he or she is going to say next. Use the interviewer’s title plus last name, unless you’re asked to use just a first name.
6. Throughout your conversation, pause enough so that the interviewer can interject comments but not too long or too frequently so as to make yourself seem uncertain.
7. Give verbal feedback during the call that tells the interviewer that you’re following and understand what is being said. These are sometimes called “minimal responses,” such as “I see,” “yes,” and “I understand.”
8. Pay particular attention to any cues the interviewer gives you that can help you regulate your conversation. Often interviewers will tell you very explicitly what they want: Tell me briefly what you did at XYZ? Or, What’s the single most important factor in a job to you? At other times, the cues will be more subtle—an interjected “OK” that may suggest you cut your response short or move on to the next question.
9. If you’re in doubt about anything you feel might be important, then seek clarification. This is a lot better than going on and on about a question you weren’t asked.
10. Ask about the next step. Remember that the main purpose of the phone interview is to get to the second interview. Be sure you take accurate notes as to any time and location for a second interview should that be set up during the interview. Often, you’ll be notified by phone call, email, or letter. In any event, make sure you know what the next step is.
11. Thank the interviewer for his or her time, express your enjoyment of the interview (not “this wasn’t as hard as I thought it would be” or anything that suggests a less than total command of the phone interview but with something like “I enjoyed learning more about XYZ”), and reiterate your interest in the job and in working at XYZ.
12. Follow up the interview by (1) keeping a log of the major issues covered, the name of the interviewer, and especially what the next step is and (2) writing a thank you note in email or by regular post.
The Cheat Sheet
The “cheat sheet” is a useful aid to the phone interview or to any interview. You create the cheat sheet and review if before going into an interview or keep it in front of you during a phone interview. The interviewer never sees your cheat sheet which contains the information you want to be sure to cover in the interview. Keep it short and simple; if it’s too long it may be difficult to use during the call and may get in the way of sounding spontaneous. Although each job and each candidate will prepare a somewhat different cheat sheet, it will generally look something like this:
Thank the Interviewer!
Experiences to mention
Record here any experiences you’ve had that might be relevant to the position—for example, relevant travel, leadership positions you’ve held, related work experiences.
1.
2.
3.
Education/Training/Relevant Courses/Internships
Record here the kinds of preparation you have had that make you especially suitable for the position.
1.
2.
3.
Competencies
Record here what you do especially well, perhaps classified into categories such as computer skills, communication skills, research skills, or whatever is relevant to the particular position you’re seeking.
1.
2.
3.
Questions to Ask
Record here any questions you want to ask about the position or about when decisions will be made.
1.
2.
3.
Next Step?
Ask about the next step and be sure to record what you have to do? Do this during the interview; don’t risk forgetting it.
Thank the Interviewer!
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