Everyday (but Sometimes Difficult) Conversations

 

Conversation is something we engage in everyday, often without thinking about the process itself. Yet, there are conversations that may create difficulty, apprehension, and an uncertainty about how to proceed. Here are a few such conversational situations: small talk, making introductions, giving and receiving compliments, giving and receiving advice, making excuses, and offering apologies. What follows is a brief discussion of each of these conversational situations, some suggestions for making them go more smoothly and effectively, and brief exercises to practice the skills. As such it can easily be used as a unit in a course in Interpersonal Communication [or Introduction to Communication] and in fact much of this comes from my Interpersonal Messages, Interpersonal Communication Book, and 50 Communication Strategies books.