The Communication Blog
A forum for users of any of my texts but really for anyone interested in interpersonal communication, the fundamentals of human communication, and public speaking.
4.05.2022
8.29.2020
The Speech of Self-Introduction
This is a new section I wrote for the new edition of Essentials of Public Speaking. But I thought it might be of use to anyone planning a similar speech. Here, then, are a few guidelines and a sample speech with some notes.
The Speech
of Self-Introduction
The
speech of self introduction is one of the standard speeches normally required
in a public speaking course. It is also a speech that produces a great deal of
anxiety—not only because it is normally given at the start of the semester but
also because it puts the total focus on the speaker. This assignment is often
used to create a community within the classroom so that students get to know
one another as individuals as well as to begin applying the principles of
public speaking. But it is also a speech that would be given in your bid for
student election, to your new work colleagues, or in your introduction to your
podcast or webinar. Usually, the speech is for 2 to 5 minutes and consists of a
few hundred words.
Guidelines for the Speech of Self-Introduction
Here
are a few guidelines for the speech of self-introduction.
1.
Even if the speech is for 2 minutes, it still needs its major
parts—introduction, body, and conclusion.
2.
Most students are fearful of public speaking so consider
whether you want to bring this up. The advantage of talking about it—even if
very briefly—is that you bond with your audience. The disadvantage is that you
alert your audience to look for signs of nervousness and may even help to
convince yourself that you are and will be forever fearful of public speaking.
3.
Stay within the time limits. These have been established so
that all can give speeches within a certain amount of time.
4.
Focus on topics you have in common with other students—for
example, your major or intended major, your academic interests, your outside
interests, your job, your professional goals, and perhaps what you hope to get
out of this public speaking course.
5.
Tell your audience what you want them to know. You do not
have to reveal your inner self and should not feel pressure to do so. Reveal
only what you want to reveal.
A Sample Speech of Self-Introduction
Here
is a sample speech of self-introduction written to illustrate some of the
essential guidelines for an effective speech. It’s written to represent what a
student might say in introducing himself or herself to the class. It would naturally
be very different if it were an introduction to your webinar where you’d want
to perhaps emphasize your credibility. This speech is 367 words and would take
approximately 2 minutes to deliver.
Introduction |
|
A simple opener with some
“essential” information about you is one way to introduce the speech. Don’t
spend time needlessly on elaborate introductions. In longer speeches, the
introduction will naturally also be longer. |
|
I thought I’d tell you a
little something about where I came from, why I’m here, and what I hope to
do. |
In such a short speech this
orientation may not be essential but it does tell the listener how you’ve
developed your speech. |
Body |
|
I come from the Bronx, New
York—where, by the way, in 1973 at a birthday party on Sedgwick Avenue—not
far from where I grew up, hip-hop was born. Of course, it’s also the home of
the Yankee Stadium. So, being out here in a small town--this is my first
semester at Blake—is really very new to me. No skyscrapers, no Starbucks on
every corner, no subways, no delivery trucks waking up the neighborhood in
the middle of the night. But, so far, I’m liking the change. Everyone has
been very friendly and my classes all seem interesting—a lot different from
high school. |
Here the speaker displays
a positivity about these new experiences, probably shared and appreciated by
many listeners. The speaker also reveals a little-known fact—about hip
hop—that the audience is likely to find interesting. |
I’m taking this course
because I want to lessen my stage fright and become more comfortable in front
of an audience. My dream is to become a defense lawyer and I’ll need to be
able to speak comfortably and confidently to persuade a jury. Of course,
that’s a long way off. But I’m planning nevertheless. I hope to declare a
joint major in communication and political science and then, hopefully, get
into a good law school. |
Talking a bit about why
you’re taking public speaking is often interesting to include. Hearing the
reasons from different students is sure to illustrate the broad range of
applications there are to public speaking and could probably benefit other
students to see these different perspectives. |
Right now, I want to get
to know everyone and to join the photography club. I hear it’s excellent and
I’m looking forward to going on the annual photography safari. This year it’s
in Iceland. |
Again, the speaker is
extremely positive and talks briefly about his future plans. |
Outside of school, you can
find me at Mickey’s Burger Joint, flipping burgers and sometimes waiting on
tables. Some of the customers are really difficult. Some customers ask for things we don’t have
and then get annoyed because we don’t have them. Some are in a hurry and want their burger
right away and some are undecided and take forever to decide. But most of the
customers are really nice and I actually enjoy going to work—at least most
days. |
Since many students also
have jobs, you may want to mention your employment. |
Conclusion |
|
So, I’m new, I’m anxious,
and I’m looking forward to a great time at Blake. |
In such a short speech,
the conclusion must also be short but crisp and definite. Let the audience
know that you’re finished. If you wish you can add a simple “thank you” or “I
appreciate your attention.” But, in any case, be brief. |
8.21.2020
Ethics in Public Speaking
Ethics in Public Speaking
I wrote this for the new edition of Essential Elements of Public Speaking, 7th edition (Hoboken, NJ: Pearson, 2021) but I thought it might be useful for any class in public speaking as a way of introducing the dimension of ethics and clarifying what is and what is not plagiarism.
Because your speech will have an effect on your audience, you have an obligation to consider
ethics—issues of right and wrong, or the moral implications of your message. When
you develop your topic, present your research, create persuasive appeals, and do any of
the other tasks related to public speaking, there are ethical issues to be considered (Bok,
1978; Jaksa & Pritchard, 1994; Johannesen, 1996; Neher & Sandin, 2007; Tompkins, 2011).
Think about your own beliefs and respond to the following situations in this quiz,
indicating whether each scenario is ethical or unethical.
1. _____ A speaker talks about evidence supporting the position advocated but omits
contradictory evidence. Or, similarly, a speaker cites testimony and gives the
person’s positive qualifications but omits the person’s negative disqualifications.
2. _____ A speaker reworks a quotation by a famous scientist, say, to support the
advocated position.
3. _____ A speaker uses a visual aid found on the internet.
4. _____ A speaker uses emotional appeals–for example, fear of getting ill or the desire
for status–to persuade an audience.
5. _____ A speaker crops a photo, omitting the part that contradicts the position
advocated.
6. _____ A speaker uses figures from a poll taken twenty years ago on a fast-changing
topic, but doesn’t mention when the poll was taken.
7. _____ A speaker copies a speech off the internet and presents it as original.
Here are some responses that most writers on and instructors of public speaking
and ethics would likely give. But, not all; some writers, instructors, and students may
disagree with one or all of these responses. All of these issues are raised again and covered
more fully throughout this text.
1. A speaker talks about evidence supporting the position advocated but omits
contradictory evidence. A speaker isn’t obligated to discuss evidence and argument
that does not support his or her position or to identify the negative qualities
of a witness’s testimony. That’s the opponent’s job. But, if the speaker deliberately
conceals relevant details that would influence the audience against the position
advocated, it would be unethical.
2. A speaker reworks a quotation by a famous scientist, say, to support the advocated
position. This would be unethical. Quotations need to be presented in full
and presented with the original intention of the author. However, a speaker may
change a quotation for special effect if it’s identified as such, as in cases of paraphrasing
or adding special emphasis.
3. A speaker uses a visual aid found on the internet. If this is for your class speech
(that is a non-profit, educational activity), it’s generally considered acceptable to
use it if you identify its origin. If you were to profit financially from the speech
with the visual aid, then you would need to secure permission.
4. A speaker uses emotional appeals–for example, fear or the desire for status–
to persuade an audience. Emotional appeals are frequently a large part of public
speaking, and especially persuasive speaking, and there is generally nothing
unethical about using emotional appeals. However, if the speaker uses emotional
appeals to cover up the absence of sound argument and evidence or to undermine
the thought processes of the listeners, then it would be unethical.
5. A speaker crops a photo, omitting the part that contradicts the position advocated.
This would be unethical because the speaker is preventing the audience from seeing
the truth as presented in the entire photo and as the photographer photographed it.
6. A speaker uses figures from a poll taken twenty years ago on a fast-changing
topic, but doesn’t mention when the poll was taken. This would be unethical.
The speaker is deliberately concealing information that is relevant to the audience
thinking clearly and logically about the issue.
7. A speaker copies a speech off the internet and presents it as original. This is clearly
unethical and illustrates one of the most important ethical concepts in all college
courses, plagiarism, a topic discussed in detail in Chapter 5, Researching Your Speech.
Universals of Choice
This article was published in Etc: A Review of General Semantics, 75 (January and April 2018), pp. 76-83.
Universals of Choice
Joseph A. DeVito*
Universals
are qualities or characteristics of a process or concept that are present in
all instances. For example, if we consider the universals of language, we’d
find that all languages have nouns and pronouns, all languages have a deep and
surface structure, and all languages have vowels and consonants (Greenberg, 1963).
A universal of choice, the subject of this paper, then, is a characteristic
that is present in all choice-making acts.
Along with many of the social sciences,
communication is (and has been for at least the last 30 years) focused on
identifying differences (mainly cultural and gender differences) and explaining
how these differences influence communication and therefore why these differences
need to be identified and incorporated into any theory of effective
communication. In contrast, the search-for-universals approach focuses on
identifying characteristics that any type of communication act has in common
with all other instances of this type of communication.
Here we focus on choice making but it could be listening,
nonverbal communication, small talk, public speaking, or any topic or subtopic
of any field. The topic can be broad
(for example, interpersonal communication or General Semantics) or narrower
(for example, making an apology or abstracting). The area to be explored and
the specific purposes of the endeavor would determine the breadth of the
specific topic chosen.
Choice making is important to study simply because it’s an
inevitable part of life. You cannot
live without making choices (Iyengar, 2011; DeVito, 2016b). Even when you
refuse to make a choice, you’re act of refusal is itself a choice. Similarly,
when you delay making a choice, you’re making a choice to delay the other
choice. Even Hobson’s choice—often viewed as no choice—involves choice. The
story—perhaps true, perhaps not—is that Thomas Hobson ran a horse rental stable
and insisted that the renter take the next horse in line—seemingly providing no
choice. But, of course, there was a choice—not among horses but between the
next horse in line or no horse—a classic case of “take it or leave it”. And, universals are important to identify
simply because they are part of the description of a process or concept under
study and thus add to our knowledge and understanding of the subject. That
practical applications and skills can be derived from this study is an added
bonus.
These two general approaches—the search for differences and
the search for universals--complement each other. Each provides needed insight and
helps pave the way for developing principles and skills for more effective communication
or choice making.
Universals are discovered inductively,
from examining choice behavior. But since not all choices have been examined
and there are many in the future that can’t be examined, perhaps it’s best to
view “universals” as hypotheses to be examined.
Universals describe what is rather than
what should be or could be. They are descriptions for understanding the nature
of choice making rather than prescriptions for making better choices.
With the help of the insights from a
variety of choice and decision-making theorists (Iyengar, 2011; Schwartz, 2004;
Heath & Heath, 2013), here then is an initial and very preliminary attempt
to identify some of the universals of choice making.
Choices are future predictions,
guesses, hypotheses.
When you make a choice, it’s like placing a bet—you bet that the choice you’re
making will prove to be a good one, the best one actually. Because choices are
predictions, you can never be certain how they will turn out. The advantage of
going through a rigorous analysis of the pros and cons of the available choices
is that your predictions are more likely to come true and that’s essentially
what you want when making a choice (Heath & Heath, 2013; Schwartz, 2004).
Choices involve the acceptance of
negatives and the rejection of positives—as well as the acceptance of positives and the rejection of
negatives. Let’s say you’re making a choice between Alpha and Beta. If your evaluation is a fair one and if Alpha
and Beta are truly competitive as indicated by your initial indecision, then
they each have positive qualities and they each have negative qualities. If you
select Alpha, you get its positive qualities but also its negative ones and of
course, in your rejection of Beta, you are not getting its positive qualities.
Choices are unique. Each choice is different from every
other choice; it is made in a specific context of time and place and that time
and place are in a constant state of flux. So, even in “repeating” the choice
at a later time, it’s different because the time and place have changed and of
course the choice maker has changed—in great part from making the choice in the
first place.
Choices are prone to bias. There are a variety of biases that
get in the way of logical and effective choice making. Since there is probably
no person who is not prone to bias of one kind or another, it seems fair to identify
bias as a universal. A number of biases that can get in the way of effective
choice making have been identified previously, and in some detail (DeVito, 2016a). So, in brief:
· In the ambiguity bias, your choices
are heavily influenced by the desire to reduce ambiguity.
· In the bandwagon bias, you make your
choice by following the herd, especially those you view as “attractive”.
· In the anchoring bias, your choices
are heavily influenced by what comes first.
· In the confirmation bias, your
choices are influenced by initial beliefs.
· In the status quo bias, your choices are
influenced against change.
Choices have constraints. Some choices are made with few
constraints—there is almost total freedom to decide one way or the other. So,
let’s say you’re wealthy and want to buy a car—your choices are limitless as to
the car you buy—after all, you can afford any one of them, even that new Lamborghini.
But you still need a car and so your choices have to be made among the
available car choices. In other cases, your choices are much more limited and
restricted. If you’re in the military, for example, you may choose to put on
your left shoe before the right one but you may not choose the kind of shoes
you put on.
Choices are reasonable. Or at least the choices you make seem
reasonable at the time you make them. When you make a choice, you’re no doubt selecting
the choice that you think at that time and in that situation is the best of the
available choices. Things may change—and often do—and as a result your decision
may prove to be extremely effective (you bought the right stock and are now
extremely wealthy) or extremely ineffective (you bought the wrong stock and
lost all your money). But, at the time you make the choice, you’re making the
right choice.
Choices are purposeful. Choices have a purpose; they are
debated and made to achieve some purpose, some aim. Choice makers have an end result in mind. And,
not surprisingly, purposes vary greatly in importance. Some choice purposes
hardly seem like purposes; they are almost automatic and usually of little
consequence and so we rarely notice them—the shirt you wear or the salad you
order. Other choices are more important and involve more significant
purposes—choosing a life time partner, selecting a job offer, determining when
to retire, or relocating to another state or country. Some purposes are
self-focused--what can I do to get that promotion--and others are other-focused—what
can I do to help the homeless--and may be viewed as existing on a
continuum—perhaps from selfish to altruistic. So, although purposes vary widely, one or more
purposes are always present.
Choices are difficult. All choices are difficult. But,
there’s a continuum. Some choices involve
very little difficulty and some involve a great deal. There are at least two
reasons for choice difficulty. One source of difficulty is the similarity in
the pros and cons of the available choices. When the choices are very similar,
there is considerable difficulty; when the choices differ widely in their positive/negative
qualities, the choice is less difficult. Another source of difficulty comes
from the importance of the choice; unimportant choices are easier to make than
important ones.
Choices involve risk. Choices, by their very nature,
involve risk, specifically the risk of making a poor choice and, at the same
time, the risk of not choosing the one you should have chosen (Ellsberg, 2001).
The risk, then, is not only in making a bad choice, it’s also in not making a
good choice. Some risks are so minor
that they are not perceived as risks—for example, the restaurant you select for
dinner is minor but still involves risk. Other choices are of course
riskier—selecting a college or a major or a job or a house, for example.
Choices have consequences. Stephen Covey (2004, p. 70) once
noted that “While we
are free to choose our actions, we are not free to choose the consequences of
our actions.” And because the consequences cannot be chosen or predicted with
complete accuracy, the choice maker is taking a risk. Sometimes, the consequences are only
for the choice maker—the entrée to select, for example. Sometimes, and probably
most of the time, the consequences involve other parties as well—for example,
the decision to divorce or start a business or have a child. Some consequences
are severe—the type of medical treatment you seek—and others are relatively
inconsequential—the sneakers you buy. And
yet, even this seemingly obvious example needs qualification and illustrates an
important principle of choice making and that is that even choices that seem
insignificant and having only minor consequences, may in some situations prove
very significant. The choice of new sneakers that you take with you on a 4-week
safari, for example, may prove extremely consequential.
Choices are culturally influenced. Culture influences all aspects of
communication and influences choice making in a variety of ways. Geert
Hofstede’s (Hofstede, Hofstede, & Minkov, 2010) typology of cultural
differences posits, among other dimensions, that cultures differ in, for
example, their primary orientations to individualism-collectivism,
masculine-feminine, and restraint and indulgent. Those from an individualist
culture are more likely to make choices that benefit the self, whereas those
from collectivist cultures are more likely to make choices that benefit the
group. Those from masculine cultures—those that emphasize assertiveness and
power—will make choices that are consistent with this cultural orientation—in
contrast to those from a feminine culture whose decisions would give primary
attention to relationships. Those from restraint cultures will make choices
that will be of primary value in the future—saving or going to college, for
example, while those from indulgent cultures are more likely to make choices
that will give pleasure and satisfaction in the present—buying that expensive
suit or cutting classes to go to the beach, for example.
Choices are influenced by
personality. Not
surprisingly, the personality of the choice maker will influence the types of
choices made. As already noted, choices involve risk but people vary in the
degree to which they are willing to take risks. At the extremes are those who
are risk takers and those who are risk aversive. Risk takers are likely to make
choices that involve greater risk, going all-in in poker or betting one’s last
dollar on a horse. Some are risk aversive and prefer to hold on to the chips
and the money for fear of losing it. And, some choice makers are maximizers and
others are satisficers (Simon, 1956). In making a choice, maximizers spend an
enormous amount of time analyzing the pros and cons of each and every choice,
determined to make exactly the right choice, to maximize their benefits. On the
other hand, are satisficers—a term coined by Simon—who aim to make a choice
that will be satisfying, that will suffice.
Choices are influenced by
socio-economic status. Like psychological influences,
there are also socio-economic influences. At the most obvious level, the money
that people have enables them to have a wider array of choices than those
without such financial resources. So, in planning a vacation, wealthy people
have many more choices--of location, accommodations, length of stay, and just
about everything that goes into a vacation. Those of more limited means, are
similarly more limited in their possible choices. Persons who are well educated
will likely spend more time evaluating choices and will be less impulsive and
perhaps less prone to bias than those with less education and knowledge.
Perhaps it’s more appropriate to say that the culture,
personality, and sociology of the individual will conspire to influence choice
making—the person from an individualistic culture who is a wealthy risk taker
is going to make and evaluate choices very different from someone from a collectivist
culture who is poor and risk aversive.
The universals identified here are surely not the only ones
that could be identified—maybe even not the most important. And likely some
will disagree that those noted here are in fact universals. But, as already
noted, this is a preliminary attempt—a discussion starter—to identify some
features that are common to all choice-making behavior and that hopefully will
advance our understanding of this crucial process, a process that George Eliot
called “the strongest principle of growth.”
REFERENCES
Covey, S. R.
(2004). The 7 habits of highly effective
people. NY: Free Press.
DeVito, J. A. (1996). Brainstorms:
How to think more creatively about communication (or about anything else).
NY: Longman.
DeVito, J. A. (2016a). Biases in making choices. Etc.: A Review of General Semantics 73,
314-320.
DeVito, J. A. (2016b). Making choices. Etc.: A Review of General Semantics 73, 173-179.
Ellsberg, D. (2001). Risk,
ambiguity, and decision. NY: Taylor & Francis, 2001.
Greenberg, J. H., ed. (1963). Universals
of language. Cambridge, MA: M.I.T, Press.
Heath, C. & Heath, D. (2013). Decisive: How to make better choices in life and work. NY: Random
House/Crown.
Hofstede, G., Hofstede, G., & Minkov, M. (2010). Cultures and organizations: Software of the
mind (3rd ed.). NY: McGraw-Hill.
Iyengar,
S. (2011). The art of choosing. NY:
Hatchette/Twelve.
Schwartz,
B. (2004). The paradox of choice: Why more is less. NY: Harper
Perennial.
Simon, H. A. (1956). Rational choice and the structure of the
environment. Psychological Review 63
(2), pp. 129-138.
*Joseph A. DeVito, Ph.D., is
Professor Emeritus, Hunter College, City University of New York.
12.02.2019
/best-jobs-for-communications-majors-2059631_final4-8020e931961742899ad7c51ef52ceaa9.jpg)
https://www.thebalancecareers.com/best-jobs-for-communications-majors-2059631
11.12.2019
https://www.cnbc.com/2019/11/12/the-5-college-majors-american-students-most-regret-picking.html